WHAT TO DO WHEN SOMEBODY HITS YOU 25 RULES TO LIVE BY Many clients have come into my office over the years when they were involved in an auto wreck because they simply had no idea how to handle their claim with the insurance company. Without question, dealing with Insurance companies can be tough for both the injured driver and attorneys. I developed this list as a way to help clients and non clients alike deal with their insurance company after being hit by a negligent driver.